Manufacturing
During the early stages of his career, Keith spent time working in the manufacturing sector. He introduced a number of process enhancements and product improvements. He was one of two UK representatives on an International Testing Council, and wrote an article published by Wiley Publishing. Managed a purpose-built testing facility.
Achievements
Restructured manufacturing process for large manufacturer in Lexington, Kentucky, significantly reducing wastage and improving profitability.
Multimedia
When offered a training course in programming, it was the start of a new career. Six months intensive study, covering Assembler, C+, etc., led to acquiring the knowledge to setting up and managing a multimedia development group. Co-publisher of an IBM "Red Book" on multimedia. First exposure to the world of Sales, with major retailers in Europe.
Achievements
Created the first multilingual conference information system, with touch-screen technology, audio and video.
Created first interactive information systems for use by ferry passengers.
Internet
A natural progression from multimedia. Progressed from creating Web sites the hard way, with raw coding, to becoming a European strategist for a U.S. Internet company. Worked with the recommedation technology behind Amazon Books. Developed European Client Support organisation for a U.S. Internet company, increasing focus on customer contact and account management.
Achievements
Created one of the first travel Web sites, winning many commendations. Defined online sales strategy for several large retailers, worldwide. The European Client Support department retained 100% of its blue-chip clients.
Internet, eCommerce, and Software
Used consulative sales or solution selling. Worked with major distributor to increase use of the Web site, and focused on Public Sector. Progessed to working with a software developer to sell eProcurement, eInvoicing, and eAuction software.
Achievements